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Answers to Frequently Asked Questions

Warranty Questions:

What is covered under warranty?
We proudly warranty all of our products against failure for a period of 23 years. If a housing or reflector begins to rust, if a switch fails, if a cover fades from the sun - we even warranty all of our bulbs against burnout.
Exclusions are abuse and damage caused by accidents.
See our Warranty Statement.

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Where do I send defective product?
Simply return any defective products back to our Warranty Department
(freight prepaid) and we will repair or replace the product at no additional charge.
We recommend shipping via UPS because the package will be traceable and insured.

Send defective product to:

KC HiLiTES, Inc.
Warranty Department
2843 W. Avenida de Luces
Williams AZ 86046

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Wiring Questions:

Does the white wire have to be connected?
Yes, the white wire has to be connected to a 12-volt source.

This circuit allows the switch to activate the relay, which draws power from the battery to the lights. If you do not want your KC's to be activated with your High or Low beam lights, then you can use your fuse box or your battery as an alternative
12-volt source.

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What is the Amp draw of my KC lights?
Amp draw is a simple mathematical calculation. Divide the total number of watts by the system's volts. For example, a 100-watt bulb in a 12-volt system will draw 8.3 amps.
(100w / 12v = 8.3a)

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What is the purpose of using a relay?
Using a relay keeps the high current portion of the circuit away from the switch and pulls the current directly from the battery to your KC's. The relay also allows you to tie your lights into a secondary 12-volt circuit such as your high/low beams or ignition.

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Identify Your KC Lights:

How do I identify which lights I have?
Most all of our lights have the letters KC and a 4-digit number on the Lens, which can be used to identify which type of light you have. By comparing the shape and size of your light to the light Series pictured in the Replacement Parts section of our web site, you can select the matching Series and find the 4-digit Lens number in the chart to determine which light you may have and the replacement parts available for that light.

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Types of Lighting:

What's the difference between the types of light patterns?
We basically have 4 different types of light patterns:
Driving - Flood - Fog - Long Range
The differences between these patterns can be viewed on our Lamp Applications page.

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